Cerebral palsy sufferer accuses easyJet of breaking his wheelchairs

Holidaymaker, 25, with cerebral palsy accuses easyJet of ruining his dream Rhodes trip after BOTH his wheelchairs were broken during flight

  • Family of Tom Gould say his two wheelchairs were damaged on easyJet flight
  • He arrived in Greece to find his two machines, worth up to £8000 were broken
  • Mr Gould, of Milton Keynes was unable to explore the island of Rhodes  

A cerebral palsy sufferer has accused easyJet of ruining his holiday after claiming both of his wheelchair’s were broken during a flight.

Tom Gould, 25, arrived in Greece to discover that his £4,000 off-road wheelchair had been completely broken during the flight.

His anger turned to disbelief when he realised that the seatbelt on his £3,600 indoor wheelchair had also been broken.

Mr Gould, from Milton Keynes, Bucks, was unable to explore much of the island of Rhodes as planned because of the damage.


Tom Gould, 25, (right) arrived in Greece to discover that his £4,000 off-road wheelchair (left, and right, with Tom using it) had been completely broken during the flight

He and his family flew to Greece from Luton, Bedfordshire, on Saturday with both wheelchairs stowed in the hold.

His mother, Karen, 47, posted pictures and video of the damage on social media, hitting out at the airline saying: ‘Thanks easyJet for ruining our much anticipated holiday.

‘Tom has cerebral palsy. We brought two wheelchairs away with us, one for inside and an all-terrain wheelchair to make the beautiful island of Rhodes more accessible.

‘Both wheelchairs were brought back to us on arrival at Rhodes airport broken. The indoor one has a broken seatbelt and the all terrain is basically wrecked!’

Mrs Gould also shared a heartbreaking note from her son, in which he described the impact of the damage on him. 


Mr Gould’s mother Karen posted images of the damage on social media, and: ‘Thanks easyJet for ruining our much anticipated holiday’

In a Facebook post Mrs Gould blasted easyJet and told how both wheelchairs they brought away with them were damaged

Mrs Gould also shared a heartbreaking note from her son, in which he described the impact of the damage on him.

He wrote: ‘Dear easyJet, I am complaining that my all-terrain wheelchair is broken.

‘I am moaning because my wheelchair has broken and we have spent lots of money to come on holiday.

‘Now I can’t go to the beach and I feel sad that you’ve broken it.’

Video and pictures appear to show that both of the wheels on the all-terrain chair have sheared off, suggesting considerable force was needed to break them.

MRs Gould with her son Tom. They are currently in Rhodes, and are having to explore using a taxi

Mrs Gould said today: ‘I’m not sure how the damage happened. I just know that when we left them at Luton with the special assistance guys they were all completely fine.

‘We have come to Rhodes Old Town today in a taxi and it’s everything you could expect of an old town, hilly and uneven in places. 

‘Totally why we brought the all terrain chair with us in the first place!’ 

EasyJet has been contacted for comment. 

Source: Read Full Article