Kate Middleton and Meghan Markle have both made private visits to text crisis helpline Shout and take their roles ‘very seriously’, charity worker claims
- Kate and Meghan were praised for their work behind the scenes at Shout
- The organisation is a UK crisis text support service launched by the royals
- Duchesses have been ‘four times to the offices, without anyone knowing’
The Duchess of Cambridge and the Duchess of Sussex have both made secret visits to a charity venture they set up with their husbands.
Kate Middleton, 37, and Meghan Marke, 38, were praised for their work behind-the-scenes at Shout, a UK crisis text support service launched by the royals and their respective partners, Prince William and Prince Harry, in May.
Nancy Lublin, the founder of Crisis Text Line in the US, who sits on the board of the UK charity, told Town & Country that the duchesses have been ‘four times to the offices, without anyone knowing’.
It is unclear if the pair went together for any of their unannounced trips, or with their husbands.
Kate (pictured left visiting with Shout volunteers) and Meghan (right, at the annual Royal British Legion Festival of Remembrance last week) were praised for their work behind the scenes at Shout, a UK crisis text support service launched by the royals and their respective partners, Prince William and Prince Harry, in May
The Duchess of Cambridge laughed as she shared a light-hearted moment with volunteers during a visit to the organisation in London last week
Nancy said: ‘I think they take their role very seriously, really learning about the data. Learning about how things work. I’m so grateful.’
Adding that the four young royals have ‘thrown themselves into hard issues’, she recalled: ‘They have been into our offices, I think, four times, at this point in time, quietly without anyone knowing.’
Earlier this week, the Duke and Duchess of Cambridge, both 37, attended a celebration of the organisation and its volunteers at Troubadour White City Theatre in London.
Nancy revealed: ‘They’ve been to this event without anyone knowing last year. They are really here for the work.’
Tuesday’s event brought together people from across the UK who volunteer around the clock with Shout to support people in crisis.
The Duke and Duchess of Cambridge thanked charity representatives on their way out of the theatre on Tuesday
Prince Harry and Meghan attended the first Shout summit last November, with photographs of the event released in May when the charity initiative launched
Six months ago, to mark the charity’s official opening, William and Kate, alongside the Duke and Duchess of Sussex, appealed to the public to give their time to the charity.
In the months since, 1,500 volunteers have had 145,000 text conversations with people in crisis, exchanging a total of six million messages.
Three-quarters of people who have contacted Shout have been under 25 and the most common issues raised are suicide, depression, relationships, anxiety, isolation and self-harm.
As volunteers access their shifts from computers in their own homes, this event is an opportunity for this virtual community to meet and see the scale of the national network they have joined.
The Duke and Duchess joined volunteers in the theatre to watch a special performance before joining a group photo to encourage everyone to spread the word about Shout.
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