A loving grandma had to say goodbye to her family on the phone as she lay dying in a critical care ward after contracting coronavirus.
Doctors warned the family of Jane Jay, 75, that they were "100%" certain she wouldn't recover from COVID-19.
The former social worker from Ixworth in Suffolk was described as "vibrant, larger than life and full of fun" by her family.
Her son Alex, 52, was the only person allowed to visit her after she was admitted to West Suffolk Hospital in Bury St Edmunds last Wednesday.
The IT consultant had to wear protective clothing including a mask, rubber gloves and a visor when he visited her before she died on Tuesday.
He said doctors had ruled that only one person was allowed to visit his mother who had an underlying lung condition.
"My sisters and I had to pick which of us would be the only one allowed to sit with her which was very difficult," he said.
He added: "From the Wednesday last week when she was rushed in, with what we thought was a chest infection, it all happened so quickly."
Granddaughter Molly Jay, 22, said: "We could not hug her goodbye. We couldn't tell her we loved her for the last time in person.
"We are in shock because it is so surreal. It feels like numbers until it is there and you experience it."
She added in a tweet: "I will forever be grateful for the love my grandma had for all of us, for the kindness she showed."
Describing the past week as like being in a "horror movie," Alex went on: "My mother said on her deathbed, 'I hope to god I'm the only one this family loses'."
The UK has seen almost 10,000 coronavirus cases to date, with 477 deaths.
Most of the cases have been in London, where 168 people have died.
Coronavirus: Twins in hospital for 4 months blast COVID-19 isolation moaners
In east London, video shows the ExCel Centre being turned into a 4,000-bed hospital complete with two morgues for coronavirus patients.
The brand-new Nightingale Hospital is set to be complete in a matter of weeks when coronavirus cases are likely to peak.
Filming the clip, builder Alex Woodside admitted: "I didn't take this virus very seriously until I saw this."
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