High end hotels failed to change sheets or wipe down surfaces in between guest stays during pandemic – The Sun

LUXURY hotels in New York are failing to change sheets or wipe down surfaces in between guest stays during the coronavirus pandemic, a report has found.

Three separate hotels in the Midtown area of Manhattan didn't bother changing pillowcases or wiping down surfaces.


An investigation by Inside Edition, set to air on Monday night, found a number of hygiene problems lurking in three of the Big Apple's most luxurious hotels.

These included Trump International hotel next to Central Park, Hyatt Place Times Square and the Hampton Inn Times Square Central.

Producers on the show doused the pillows and surfaces in the hotels with a washable spray – only visible under UV light- with the Inside Edition logo.

The next day, they checked into the same rooms under a different name – and were shocked to find the logos still there.

The logo was still visible on the bedsheets and pillowcase at Hyatt Times Square, implying they hadn't been replaced.

And at the Hampton Inn, the sheets and pillowcase weren't changed, and the remote control and thermostat not wiped down.

Meanwhile at Trump International Hotel in Central Park, the sheets and towels were replaced but the pillowcase was not, and the desk hadn't been wiped down.

'DEEPLY CONCERNED'

A spokesman for Hyatt said they were "deeply concerned" by the findings of the investigation.

They said: "We are working with the hotel’s owner to ensure the hotel is implementing proper cleaning protocols that are consistent with Hyatt’s commitment to cleanliness for the safety and wellbeing of our guests.

The Hampton Inn added that it was "a violation of our standards to thoroughly clean each room" and apologized for the mistakes.

A representative for Trump International Hotel denied the findings of the investigation, calling them "categorically false".

It comes as coronavirus cases surge across the country, prompting fears of a second wave of infections.

The US' top infectious disease expert Dr Fauci said this week that testing would be ramped up across the nation – despite Donald Trump calling for fewer tests.

"To my knowledge, none of us have ever been told to slow down on testing," Dr Fauci said during the meeting.

"We are going to be doing more testing, not less."

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