Jet2 refuses to fly coronavirus-hit hotel guests home without negative tests

Airline Jet2 has refused to fly any guests at a coronavirus-hit hotel back to the UK until they test negative, as a school in Bath closes as a ‘precaution’ after a member of the institution developed symptoms of the deadly virus.

More than 100 guests at the H10 Costa Adeje Palace Hotel in Tenerife that went into lockdown after four people caught the illness have been cleared to leave, with none of the remaining guests showing any symptoms of the deadly illness. The Foreign Office has confirmed there are 50 British people in this group.

However, a statement from Jet2, which offers holiday packages to the Spanish hotel, said customers would have to wait until after March 10 unless they have tested negative for coronavirus.

The airline said: ‘We are continuing to remain in contact with customers at the H10 Costa Adeje Palace in Tenerife, and we also have designated 24/7 telephone assistance in place.


‘Their health and safety is our absolute priority, as it is with every single one of our customers and colleagues. Therefore, to help prevent any potential spread of Coronavirus (COVID-19), we have asked all customers to remain in the hotel, which remains under quarantine, until any potential incubation period, as defined by the World Health Organisation (WHO), has passed (March 10th).

‘We will not fly any customer who has stayed at the H10 Costa Adeje Palace during the quarantine, until this incubation period has passed or unless they have been explicitly tested for COVID-19 by a recognised authority and are confirmed as clear of the virus. Our responsibility to our customers, our colleagues and the general public remains paramount. We will continue to release more information as it becomes available.’

Moorlands Infant and Junior School in Bath will be closed tomorrow after a member of the school who has visited a coronavirus-affected area has developed symptoms of Covid-19.

The individual has just returned from a ‘category 2 area’ which includes Cambodia, China, Hong Kong, Italy (North), Japan, Laos, Macau, Malaysia, Myanmar, Republic of Korea, Singapore, Taiwan, Thailand and Vietnam.

According to the Bath Echo, acting Head Warrick Barton told parents it ‘remains unlikely that they will test positively for the virus’ in a letter.

However, he added that all Public Health advice has been followed, and ‘as a precaution’ the person is being tested this evening.

He reportedly said: ‘While on the one hand it says “there is no need to close the setting”, on the other it says that action in terms of cleaning is necessary. Given the timing of me receiving the information, it will not be possible to adequately clean a site as large as Moorlands in time for the school to open in the morning.’

It comes as two people in England are confirmed to have caught coronavirus and Northern Ireland reports it’s first presumed case, bringing the UK total to 16.

The patient had travelled from northern Italy via Dublin, officials said at a briefing in Belfast.

The outbreak has reached a ‘decisive point’ and has ‘pandemic potential’, World Health Organization head Dr Tedros Ghebreyesus has claimed.

For the second day, more cases have been reported outside than inside China.

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