A mum has told of her heartbreak after a charity allegedly cleared her flat and dumped an urn containing her dead baby son’s ashes at the local tip.
Devastated Sophie Bampton, 24, says she was left in tears after realising the urn was missing and says it felt like her son was still with her when she had the ashes.
The beige and cream urn was engraved with a teddy bear and paws, and Ms Bampton says everyone at the homeless charity Doorstep knew what it looked like when her flat in Grimsby, Lincolnshire, was cleared.
The heartbroken mum told Grimsby Live that her belongings were dumped at the town’s tip three weeks ago, but she is hopeful the urn may have been retrieved.
Ms Bampton said she moved out of the property, which is managed by Doorstep, due to threats from a former partner.
She claims Doorstep organised the clearance without checking with her.
When she was provided with alternative accommodation by the charity she returned on a number of occasions to pick up some of her belongings, with the help of a support worker.
Remaining on a window ledge was the urn in which she kept the ashes of her son who she miscarried in March this year.
There were also mementos from the maternity hospital of when her four-year-old daughter was born and some clothing.
Ms Bampton, who is pregnant with twins, said she still holds out some hope that the urn may have been retrieved on the way to, or at the tip.
She said: "Everyone at Doorstep knew what the pot looked like. It was alongside the frame that I kept his scan photos in and there was a photo of my daughter.
"I have her, so we can make memories and the clothes I am not bothered about. But I am heartbroken that my son’s ashes have gone forever.
"They can never be replaced. There are no words to describe how it made me feel. I called a friend and was screaming and crying down the phone. When I had the ashes it was like he was with me."
She added: "When I signed the tenancy form to hand back the flat there was no date about when it would be cleared and no one contacted me to ask about the things which were left there. They were just bagged up and tipped."
Ms Bampton said steps need to be taken to prevent similar incidents.
She added: "I am not looking for anything from this from Doorstep. I just don’t want it to happen again to anyone.
"They need to recognise what has happened and learn from it. They need to have a policy in place which states property will only be moved after a specified number of days and stored.
"The information should be given to the person whose flat it was and it should be clearly communicated."
Ms Bampton said she was grateful for the support she received from the homeless charity, which provided advice and furniture.
Doorstep senior manager, Julie Walmsley confirmed an investigation is underway into the procedure the charity undertook.
But no complaint has been lodged with Doorstep, she said. She said staff would assist if a complaint was registered.
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